Alexa Voice Commands

Have the customer use their current wake name when stating a command (e.g. Alexa, Echo, Computer, Amazon).

Channel Change (by name, channel number)

Changes to the requested channel. Alexa announces the channel and what is currently playing.

Note: Many events are still confused with apps or music when using the “play” command. Using “watch” tends to be more successful.

• Alexa, tune to ESPN.
• Alexa, watch Anderson Cooper 360.
• Alexa, go to channel 300.

Search (by name, genre, actor)

Performs an integrated search for the voiced keyword that returns Netflix, VOD, DVR, and Guide data results, if applicable. After the customer retrieves their search results, they will have to use the remote to select or play the desired selection.

• Alexa, search for The Big Bang Theory.
• Alexa, show me comedies.
• Alexa, find Tom Hanks movies.

DVR Play

Begins playback of content that is already stored on the customer’s DVR. The content must already be recorded or playback will not be started.

• Alexa, play The Big Bang Theory.

Transport Controls

• Alexa, pause/stop. (Note: the “Alexa, stop” command may affect other commands. Be specific with the request, e.g. “Alexa, stop the timer.”)
• Alexa, play/resume.
• Alexa, skip back/skip forward. (A timeframe can be specified, e.g. 60 seconds. If a timeframe isn’t stated, the default skip is 30 seconds.)