NPS Scale

Below outlines the scale specific to the Refer Tech question:

• Extremely Likely (9)
• Very Likely (8)
• Somewhat Likely (7)
• Slightly Likely (6)
• Neither Likely nor Unlikely (5)
• Slightly Unlikely (4)
• Somewhat Unlikely (3)
• Very Unlikely (2)
• Not At All Likely (1)