CSAT

What is CSAT?

CSAT stands for Customer Satisfaction, which businesses use to measure how well their products and services meet and exceed the customer’s expectations. Additionally, there is a strong correlation between Customer Satisfaction and Customer Loyalty. In today’s marketplace where competition is fierce, customer satisfaction is critical in differentiating DISH from other pay-television providers.

DISH has the best technology. DISH has the best value in programming. It is critical that we regain our place at the top of the pay-television industry with the best in class service.