Archive

The Technician Documents module allows users view and download documents that have been ploaded to Pixsys for technician access. The user can filter the documents list by entering any word(s) that are included in the title of the document to find a specific document. Steps to...

From the My Settings page the user can change their password, change their security questions, and setup their default office. Steps to complete: 1. From the Comet home page, select “My Settings”. 2. Select the settings option you would like to edit. ...

My MetricsThe My Metrics page summarizes the data from the current quarter into 6 key metrics. TC 12, TC 30, DAR, CSAT, Hopper IP, Completion Percentage, OTA, and Units per Day. Clicking on any metric will allow you to drill-down into a summary and details...

Create Payroll DisputeThe Create Payroll Dispute module allows the user to create a payroll dispute. Steps to complete: 1. Navigate to: The Create Payroll Dispute page 2. Select the Reason from the drop down list 3. When “Charges” or “Vacation Pay” is selected, the user selects the payroll week...

My Inspections/Perform InspectionsIf techs have access to the My Inspections or Perform Inspections page, they will see links in the Comet main menu. These links will open the inspections module in the main site which is mobile friendly. ...

The Supply Chain module on the mobile site allows the user to perform the same actions as those in the Dish Operating site. From the mobile site a user can review their inventory, research equipment, view historical transactions, perform a Track to Work Order Item...

Daily WorkThe Daily Work page allows the user to view work orders scheduled or completed on a specific date and drill down into the pay details or work order details as desired.Steps to complete: 1. Navigate to: Job Tracking -> Daily Work 2. Enter the date to...

The View Announcements module displays any announcements posted to the company’s Dish Operation Site Home Page. Steps to complete: Navigate to: Announcements -> View Announcements ...

Comet is a mobile application that supports many of the same basic functions as the Dish Operations site. This manual is designed to provide the user with background information on the individual modules and the subsequent activities that can be performed within each of them. ...